Business Analyst

Main Responsibilities

• Collaborate with stakeholders to gather requirements and ensure solutions meet business objectives.


• Work closely with business stakeholders to understand process requirements and recommend automation opportunities.


• Collect, analyze, and interpret data to identify trends, patterns, and insights.


• Develop reports and visualizations to present findings to stakeholders. Document existing business processes, user guides, and system configurations using relevant tools.


• Identify areas for process improvement and optimization to enhance efficiency and effectiveness.


• Conduct cost-benefit analysis and risk assessments to support decision-making.


• Evaluate existing systems and technology platforms to assess alignment with business needs.


• Identify opportunities for system enhancements or integration to support business objectives.


• Prepare documentation, including business requirements, user stories, process maps, and test plans.


• Create and maintain detailed documentation for Power Apps and Power Automate projects.


• Design, develop, and maintain Power Apps solutions tailored to departmental needs.


• Create efficient workflows using Power Automate to automate departmental processes.


• Integrate Power Apps and Power Automate with various data sources and systems.


• Ensure data consistency and accuracy within automated processes.


• Implement end-to-end automation solutions to improve operational efficiency.


• Collaborate with IT team to ensure seamless integration with existing systems.


• Conduct training sessions for end-users to ensure effective adoption of Power Apps solutions.


• Provide ongoing support and troubleshoot issues related to deployed applications.


• Conduct thorough testing of Power Apps and Power Automate solutions to ensure reliability and performance.


• Implement best practices for code quality and maintainability.

Other Duties

• Undertake the role of director, trustee, nominee, manager, partner, secretary, authorized signatory or any related position in internal entities or client entities of Amicorp Group, where necessary and required by the Management.


• Undertake such other duties, related to the position, as may from time to time be agreed with Management.

Qualifications, skills, and experience

• Relevant Bachelor's degree in Computer Science, Information Technology, or a related field.


• Over 8 years of previous experience as a business Analyst, techno – functional role.


• Proven experience in Power Apps and Power Automate development.


• Proficient in Microsoft 365 and SharePoint Online.


• Experience with other Power Platform components (Power BI, Power Virtual Agents).


• Knowledge of Microsoft Dataverse for data storage and management.


• Familiarity with Azure services.


• Certifications in Power Platform are a plus.


• Strong understanding of business processes and workflow automation.


• Strong commercial mindset, takes initiative, positive and proactive, dedicated, focused and revenue and target driven.


• Excellent organizational, interpersonal and communication skills.


• Excellent client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences, and successfully liaise with people at different levels. Excellent English language fluency; additional languages preferred.


• Strong analytical and problem solving skills, solution driven, highly organized and detail-orientated with good decision making and time management skills. Independent, hands-on and takes accountability to deliver solutions and results.


• Ability to adapt and work in a smaller, dynamic local team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role.


• Demonstrated knowledge and understanding of operational efficiency issues and quality management and control matters.