Learning and Development Specialist

Main Responsibilities

Training Needs Analysis

• Consult and collaborate with the Learning and Development Team and internal partners to understand training requirements.


• Evaluate effectiveness of Systems, Processes and Procedures training and provide feedback to business partners for improvement.

Training Design, Delivery and Facilitation

• Design, develop, and deliver/facilitate Systems, Processes and Procedures training programs in simple language across all levels of the organization via a variety of methods (in-person/virtual instructor led, job aids, infographics), in-line with our instructional design processes.


• Apply engaging Adult Learning methods during the facilitation of live in-person and virtual instructor-led training sessions.


• Maintain detailed records of training sessions provided.


• Build relationships across business lines/departments to ensure value-added solutions are provided for better performance and implementation of systems and processes.


• Manage training calendar and on-going training for new employee on-boarding, including on-the-job training.


• Collaborate with Amicorp’s internal partners on the implementation of systems, processes, and procedures.


• Support as needed with yearly departmental audits.


• Collaborate with local training partners for external training requirements.

Qualifications, skills, and experience

• Background and Degree in Behavioral Sciences/Learning and Development or related area.


• Minimum of 3 years of relevant professional experience in an international organization.


• Demonstrated expertise in the design, development, and delivery of training programs.


• Professional Certifications related to Learning design and delivery.


• Proficient in interacting with a Global Audience.


• Developing and delivering training material via multiple methods.


• Excellent 'client' (stakeholder/candidate) facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences, and successfully liaise with people at different levels. Excellent English language fluency; additional languages preferred.


• Anticipates and adapts quickly to changing organizational and business needs. Able to make decisions and solve problems involving varied levels of complexity, ambiguity and risk.


• Ability to adapt and work under pressure in a smaller, dynamic, flexible team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role.